Frequently asked questions

Checkout accepts Mobile Money (MTN, Telecel, AirtelTigo) and Visa / Mastercard, processed securely through Paystack. You can also choose to pay on delivery in some areas.

Most orders in Ghana arrive within 48 hours. You'll get a confirmation message once your order is on the way.

Yes — you can collect from our Community 5 pickup point in Tema, open 7am–8pm every day. Choose "Pickup" at checkout.

It depends on your area. At checkout you'll see a list of areas with their fees (from ₵40 within Tema and Accra, more for the outskirts and other regions) — pick the one closest to you. To skip the fee entirely, choose "Pickup" and collect from our Community 5 point in Tema.

All sales are final — we don't offer returns, exchanges or refunds, so please check the size and print carefully before ordering. If anything is unclear, message us on WhatsApp first and we'll help. If your order arrives damaged or isn't what you ordered, contact us within 48 hours with photos and we'll make it right.

Absolutely. For bridal parties, gifting or resale quantities, message us on WhatsApp and we'll put together a quote.

Hand-wash cold with a gentle detergent, or dry-clean. Don't wring — press the water out in a towel and dry flat, away from direct sun. A cool iron on the reverse keeps silk crisp.