Peace of mind

Returns & exchanges

We want you to love what you ordered. If something isn't right, here's how it works.

Three simple steps

Once we receive it back, we inspect the piece. It must be unworn and in its original packaging.

We refund your original payment method or arrange an exchange for another piece.

For hygiene reasons, earrings can only be returned if they arrive faulty.
Sale items are final unless faulty.
Return delivery costs are covered by the customer unless the item was faulty or incorrect.

See our Refund policy for the full details.

Not sure if your item qualifies? Just ask.