Refund policy

Returns

You can request a return within 7 days of delivery. Items must be unworn and in their original packaging. For hygiene reasons, earrings can only be returned if they arrive faulty or incorrect. Sale items are final unless faulty.

Refunds

Once we receive and inspect the returned item, we will notify you and process your refund to the original payment method (mobile money or card via Paystack) within a few business days. Return delivery costs are the customer's responsibility unless the item was faulty or wrong.

Exchanges

If you would prefer a different piece, let us know when you contact us and we will arrange an exchange subject to availability.

How to start

Contact us with your order number and a photo of the item.